Yes, our web design packages include basic on-page SEO, which covers keyword optimisation, meta tags, and mobile responsiveness. We also offer advanced SEO services, including local SEO, competitor analysis, and Google Business Profile optimisation, to help your website rank higher in search results.

Absolutely. We provide secure, reliable hosting services for all our clients. We offer Australian-based hosting for fast load times and better SEO performance. Additionally, we handle all the technical aspects of hosting, so you don’t have to worry about security, backups, or updates.

You can check your current hosting provider through several methods:

• Domain WHOIS Lookup: Many domain registrars offer a WHOIS lookup tool where you can search your domain and find details about your hosting provider.
• Check CPanel: If you have access to your hosting CPanel, you can often find information about the hosting service on the dashboard.
• Email Records: If you’ve been sent emails or invoices regarding your hosting, these documents will usually contain details of the provider.
• Using Online Tools: There are websites like whoishostingthis.com that can detect your website’s hosting provider when you enter your domain name.

In order to transfer your website hosting to Digital Forest, we will need access to the following:

1. CPanel and Domain Access: We require access to your current hosting provider’s CPanel to access files, databases, and manage domain records (DNS).

2. WordPress Admin Access: If your website is built on WordPress, we also need access to the WordPress Admin dashboard to ensure everything is set up correctly after the transfer.

Once we have access to these accounts, we can handle the entire transfer process for you, ensuring a smooth transition with minimal downtime. If you have any questions, please feel free to contact our customer support team.

Unfortunately, we can’t transfer Wix websites to our CPanel Linux hosting. Wix operates on a proprietary platform with exclusive hosting services.

However, we can help you rebuild your website using platforms like WordPress, which can be hosted on our servers.

At Digital Forest, we have partnered with GoHosting, a trusted hosting provider with servers located in Canberra, Australia. This local server infrastructure allows us to offer fast and reliable website design hosting for our clients.

By using Australian-based servers, we can ensure lower downtime, better performance, and enhanced security, providing your website with optimal speed and accessibility for users across the country.

We are confident in the quality and stability of our hosting services, as GoHosting’s infrastructure supports high-performance websites with minimal downtime.

Yes, you can register the domain yourself through any domain registrar. However, if you choose to handle the registration independently, we will need your domain credentials to set up your hosting and website.

Alternatively, we can guide you through the process of updating your DNS records to connect the domain to our hosting servers.

Yes, if we register the domain on your behalf, we will send you reminders for the annual domain renewal. This ensures your domain remains active and that your website continues to function without any disruptions.

Yes, we can transfer the domain to you at the end of the project. If your domain is registered through GoDaddy, we will follow their domain transfer process to make the transition smooth and hassle-free. You will receive full ownership of the domain after the transfer is completed. Find out more about the GoDaddy Domain Transfer process 

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Yes, you can connect professional business email services like Google Workspace (Gmail) or Microsoft Outlook 365 to your domain. This will allow you to use business email addresses with your domain (e.g. info@yourdomain.com).

The setup process involves configuring DNS records, such as MX records and CNAME records, which our technical team at Digital Forest support will handle for you to ensure seamless integration.

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Yes, Digital Forest specialises in Local SEO strategies tailored to help small Brisbane businesses rank higher in local search results.

Our services include optimising your Google Business Profile, local keyword research, citation building, creating localised content, and ensuring your business information is consistent across online directories and platforms. Get a free quote for Local SEO

We optimise your Google Business Profile by ensuring your business information (name, address, phone number, website) is accurate and up to date. We add relevant keywords to your description, upload professional images, create localised posts, and encourage customer reviews. These optimisations improve your chances of appearing in local search results and Google’s local map pack.

Yes, we conduct thorough local keyword research to identify the most relevant and high-traffic search terms for your business and location. We optimise your website’s content, meta descriptions, and titles with these local keywords to improve your chances of ranking higher in local search results for terms like “best electrician in Brisbane” or “affordable plumber Brisbane.”

Once we provide a quote, we stick to it. The price quoted is what you pay, as long as the project scope remains the same. If you request additional features or services after the initial agreement, we’ll provide a revised quote before proceeding.

The cost of a website depends on several factors, including the number of pages, complexity of design, functionality required (e.g., e-commerce, booking forms), and whether you need ongoing services like SEO or maintenance. We’ll work with you to create a package that suits your budget and business goals.

If your website experiences an issue, contact our support team right away. We provide prompt responses to all technical issues, including downtime, speed issues, or functionality errors. You can reach us via phone, email, or our online support portal.

Yes, we offer comprehensive maintenance packages to keep your website secure, up-to-date, and running at its best. Our maintenance services include regular updates, security checks, backups, and performance optimisation to ensure your site stays online and problem-free.

We offer two options for post-launch website changes. You can either handle minor updates yourself through our user-friendly content management system, or we can manage them for you. If you prefer us to take care of ongoing changes, we offer affordable website management packages.